Location Thatcher Company of Nevada – Henderson, NV
Desired Qualifications
AS/BS/BA degree in business, communications or related field.
1 – 2 years related experience in complex manufacturing and distribution environment;
Computer proficiency in MS Excel and MS Word, as well as familiarity with general order entry function of ERP systems;
Competency in mathematical concepts and computations (i.e. multiplication and division, addition and subtraction, percentages, fractions, ratios, metric conversions)
Speak, write and understand English fluently;
Ability to solve practical problems and deal with changing conditions;
Organization and planning skills;
Technical background in chemistry helpful.
Major Accountabilities
Perform all functions under limited supervision;
Maintain product information records, including price lists and product availability;
Communicates with customers via phone, e-mail and in-person.
Initiates internal work order to fill customer request or, if needed, places order with supplier for direct shipment;
Coordinates delivery schedule and instructions with transportation department;
Prepares and sends billings to customers;
Arranges with Customer for return of empty containers after product has been used;
Responds to customer inquiries regarding product availability, scheduling, back-orders, pricing, account status, etc;
Supports field sales representatives by providing timely customer and product information;
Coordinates resolution of customer complaints;
Coordinates with inventory manager to maintain warehouse stock levels, including placing orders with suppliers;
Reviews invoices from suppliers and enters voucher for payment;
Informs management of recurring problems and conditions;
Performs other tasks and assignments as needed to maintain consistent delivery of quality chemical products;
Contributes to company profitability by maintaining customer satisfactions and exceeding customer expectations.
Physical Requirements
Duties require use of computer keyboard and mouse, and telephone with wireless headset;
Must be able to sit in one place for extended periods of time, but may also require some limited movement around office locations;
No heavy lifting required. What’s In It for You?
Competitive salary (DOE and Skill Level)
Benefit package including health, dental and life insurance plans.
Significant profit sharing/retirement plan which is 100% employer paid. Contact Information:
